Restricted Tender: TENDER NO: AMREF/31/05/2023/014: Optimizing Efficiency for Organisational Excellence

Amref is looking to assess the efficiency and effectiveness of its current operations for operational excellence. The scope of the assessment shall include operation functions to support the delivery of the organization’s strategy for 2023-2030, service and customer experience, processes, automation and digital systems, and third-party spending. Amref uses Microsoft Dynamics Navision, which is an end-to-end ERP that automates major organisational functions; finance, human resource, procurement and sub-grants management). This review shall cover all operations supporting Amref’s hosted entities (seven in total), all nine Africa-based offices, including her affiliated subsidiaries (Amref Flying Doctors, Amref Health Innovations and Amref International University).

Tender Document